Do you offer full-service wedding planning or just decor? We offer both. You can book us for complete planning (from timeline to vendors) or just for design, rentals, and setup.

What’s included in your wedding decor packages? Packages typically include backdrops, arches, table centerpieces, ceiling draping, aisle runners, signage, and LED lighting. All include setup and teardown.

Do you offer themed weddings (boho, garden, modern, etc.)? Yes — we specialize in themed weddings. Whether you want classic white & gold, rustic, neon glam, or red rose romance, we’ll build it around your vision.

Can you provide the ceremony and reception setups? Yes — we design both ceremony arches/backdrops and full reception layouts including sweetheart tables, ceiling designs, and photo areas.

Do you offer floral design services? Absolutely. We provide both real and silk floral arrangements for centerpieces, bouquets, arches, and backdrops.

What’s the difference between your standard and luxury packages? Luxury packages include high-end florals, full ceiling design, premium tableware, upgraded lighting, and interactive tech like QR guest walls or cold spark fountains.

Can you match our wedding colors exactly? Yes — just send us swatches or a color code, and we’ll match fabrics, florals, and lighting tones accordingly.

Do you offer LED dance floors or DJ setups? Yes — we offer dance floors (including mirror or LED-lit options), DJ booths, sound systems, and synced lighting.

What’s the average wedding budget with your services? Most wedding clients spend between $3,000 and $12,000 depending on guest count, decor complexity, and catering add-ons.

Do you provide sample setups or mockups before the wedding? Yes — we offer design mockups, venue walkthroughs, and mood boards before final approval.

Can we add a custom monogram or name sign? Definitely — we create laser-cut name signs, neon signs, acrylic welcome boards, and even QR-linked photo stations.

Can you work with our wedding planner or venue coordinator? Yes — we collaborate with other professionals to ensure every detail flows smoothly.

What do couples need to prepare before booking? Just your wedding date, venue, rough guest count, and theme ideas — we’ll guide you from there.

How long does setup take on the wedding day? Setup usually takes 4–6 hours depending on the design. For larger weddings, we may begin the night before.

Do you stay during the event for decor adjustments? Our team typically stays until guest arrival. For full-service bookings, a lead stylist can stay to manage transitions and decor flow.

What events do you specialize in? We handle weddings, birthdays, anniversaries, corporate events, school functions, religious ceremonies, and public festivals.

Do you offer planning or just decoration? Both. We offer full-service planning, design, setup, and teardown — or you can book rentals only.

How early should I book? Ideally 6–8 weeks before your date. For peak months, book 3–6 months ahead.

Do you provide on-site event coordination? Yes, our team can stay to ensure smooth transitions, timing, and decor management.

Can I customize a package? 100%. All of our services are modular. You can build your own package to match your event scale and budget.

Do you handle venue permissions? We’ll coordinate setup needs with your venue, but permitting is your responsibility unless part of a full-service plan.

Do you work with outside vendors? Yes — we coordinate with photographers, DJs, caterers, and venues.

What happens if it rains during an outdoor event? We provide tenting and waterproof setups, or work with you to create a solid Plan B.

Can I visit your inventory or showroom? Viewings are available by appointment. We also offer virtual tours or sample mockups via video.

Do you plan events outside Vancouver? Yes — we service the Lower Mainland and offer long-distance options with a travel fee.

Do rentals include setup and teardown? Yes — setup and removal are included in full-service rentals.

Can I rent just one item, like an arch or table? Absolutely. We offer à la carte rentals with minimum order amounts.

Do you offer same-day delivery? Yes — same-day setup is available based on availability and scale.

Are your rentals customizable? Yes — colors, fabrics, florals, and finishes can be matched to your event theme.

Do you rent out sound systems or AV equipment? Yes — lighting, LED screens, and sound systems are available.

Do you charge damage deposits? A refundable security deposit is required for large or fragile rentals.

Can I pick up rentals myself? Not for large or custom decor. Select smaller items may be picked up with prior approval.

How do I know what size arch or backdrop fits my venue? Send us venue photos or dimensions — we’ll recommend the best size and placement.

What if a rental gets damaged at my event? Clients are responsible for full replacement cost unless damage is due to installer error.

Can I extend rental use beyond the event day? Yes — multi-day use is available for a small additional fee.

What’s included in your catering packages? All packages include chafing dishes, buffet tables, linens, cutlery, serving utensils, and staff.

Do you offer plated service or buffet only? Both — we offer buffet service for 50–300+ guests and plated options for intimate or upscale events.

Do you offer dessert tables or candy bars? Yes — we can design custom dessert setups or add sweets to your buffet.

Can you accommodate dietary restrictions? Yes — vegan, vegetarian, gluten-free, halal, and allergy-conscious menus are available.

Do you allow menu tastings before booking? Yes — private tastings are available for bookings over 100 guests.

Can we mix and match different cuisines? Yes — our team includes chefs with multi-cultural expertise.

Do you provide drinks and bartenders? Beverage stations are included, and bartender services can be added upon request.

How many staff are provided per event? Staff count depends on guest size — generally 1 server per 25–30 guests + a lead coordinator.

How much time do you need for food setup? We arrive 2–4 hours before service to ensure everything is fresh and ready.

Can I rent just food warmers or serving items? Yes — our chafing dishes, trays, and buffet setups are also available for rent separately.

Can you recreate a design I saw online? Yes — send us photos or inspiration, and we’ll match or elevate the look.

Do you offer floral walls and ceiling draping? Yes — floral walls, 3D ceiling draping, and floral installations are available.

What’s the most popular centerpiece option? Floral centerpieces with candles or LED-lit bases are most requested for weddings and galas.

Can I choose colors and floral types? Absolutely. We match your theme and offer both real and silk floral options.

Do you provide custom signage or table numbers? Yes — we make acrylic or foamboard signs, seating charts, welcome boards, and more.

Can I personalize backdrops with my name or monogram? Yes — we offer custom print, vinyl decals, or laser-cut name signs.

Do you do aisle styling and entrance decor? Yes — we offer full packages for ceremony entrances and aisles, including runners and floral pedestals.

Can we do theme-based decor (e.g., Gatsby, Garden, Boho)? 100%. We design based on themes with matching decor, lighting, and furniture.

How long does decor setup take? Typically 3–6 hours depending on complexity and venue restrictions.

Do you provide 3D mockups or visuals before setup? Yes — upon request, we offer mood boards, sample setups, or virtual walkthroughs.

Do you provide LED lighting and uplighting? Yes — we offer full LED wash lighting, fairy curtains, and color-tuned DMX lighting.

Can your lighting sync with music or a DJ? Absolutely. We use DMX512 and other controllers to match lighting with music beats and transitions.

Do you rent out LED video walls or signage? Yes — we have indoor/outdoor LED displays, digital menu boards, and transparent 4K signage.

What is a QR Video Wall or QR Guest Map? Guests scan a code to access seating maps, photo albums, or live videos — perfect for modern weddings and corporate events.

Do you provide cold spark machines or low fog? Yes — cold spark fountains and low foggers are available, fully safe and non-toxic for indoor use.

Do you offer holographic or projection effects? Yes — we offer mesh hologram projectors and animated projection mapping for ceiling and backdrop effects.

Can you run power and cabling for outdoor events? Yes — we provide silent generators, outdoor-rated cables, and waterproof lighting.

What’s the most popular special effect you offer? Cold spark entrances, RGB LED archways, and synced fog lighting combos are top requests.

Do I need to book a technician to operate equipment? For large-scale lighting, yes — but most basic setups are turnkey.

Can we preview lighting or effects before booking? Yes — we offer demo videos, mockups, or in-person previews if needed.

Do you deliver and set up all rentals? Yes — delivery, setup, and teardown are included unless otherwise noted.

Where do you deliver to? We serve Metro Vancouver: Surrey, Richmond, Burnaby, North Vancouver, Coquitlam, and surrounding areas.

Is delivery included in the price? Full-service packages include free delivery. For rentals-only, a small distance-based fee applies.

How early do you arrive before the event? Typically 3–6 hours before guest arrival. Larger installs may be done the night before with venue permission.

Can you set up in outdoor parks or beaches? Yes — we’re experienced with outdoor events and can provide tenting, flooring, and power as needed.

Do you coordinate with my venue directly? Yes — we’ll contact your venue to confirm setup access, elevator use, restrictions, etc.

Do you offer same-day pickup after the event? Yes — if allowed by venue rules. Otherwise, we’ll schedule teardown early the next day.

Do I need to be on-site during setup? No — we just need access to the venue and a contact person for coordination.

How do you protect furniture and delicate flooring? We use pads, risers, and floor-safe adhesives. Our team is trained to install with care.

Can I store items or decor at the venue after the event? Only if permitted by your venue. We remove everything unless otherwise agreed.